Product Orders

• Order Placement: You may place orders for our products through our website. Each order you place is an offer to purchase products under these Terms and Conditions and is subject to acceptance by us.
• Order Acceptance: Our acceptance of your order will take place when we email you to confirm the order. At this point, a contract will come into existence between you and Nektaro Naturals Private Limited.
• Order Cancellation: You can cancel your order within 24 hours of placement by contacting our support team at [email protected]. After this period, cancellation is not possible as we begin processing orders immediately to ensure timely delivery.

Payments

Payment for our products and related delivery charges must be made in full at the time of placing your order. We accept payments through secure online payment methods.

Subscriptions

• Subscription Cancellations: Subscribers may cancel their subscriptions by notifying us at least 3-5 days before the next billing date. Cancellations made after this period will not prevent the next charge; instead, the cancellation will take effect in the following billing cycle.
• No Refunds: Subscriptions are non-refundable. Once a subscription period has begun, no refunds will be issued until the subscription period is completed.

Delivery

• Delivery Area: We deliver to addresses within specified delivery areas, which are listed on our website.
• Delivery Time: Delivery times may vary based on location and other factors. Specific delivery times are not guaranteed.

Returns and Refunds

• Returns: Due to the perishable nature of our products, returns are generally not accepted unless the product is defective upon receipt.
• Refunds for Defective Products: If you receive a defective product, please contact our support team at [email protected] with detailed information about the issue. We will assess your claim and, if justified, provide a replacement or refund.

Allergen Information

Nektaro Naturals products may contain allergens. Please review product descriptions and ingredient lists on our website carefully before making a purchase. If you have any allergies, it is your responsibility to avoid allergenic ingredients. Nektaro Naturals Private Limited is not responsible for allergic reactions to consumed products.

Product Information

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device's display of any color will be accurate.

Liability

Nektaro Naturals Private Limited is not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information

Questions about the Terms and Conditions should be sent to us at [email protected].

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India, under which Nektaro Naturals Private Limited is registered.